Tahlequah Daily Press

Community Briefs

April 7, 2014

Ombudsman volunteers sought in this area

TAHLEQUAH — Ombudsman volunteers are being sought in Northeastern Oklahoma to help residents of long-term care facilities.

An ombudsman is a person who visits with residents and informs them of their rights. Volunteers listen to the questions and concerns residents may have about facility, staff, family or other agencies associated with their care in the facility.  They do informal problem solving and support residents and families in solving their own problems. An ombudsman helps to improve the quality of life and raise the standard of care available for the residents.

“The volunteers in this area are very committed to the program and the residents they serve. Several of the ombudsman volunteers in the area have been with the program for many years,” said Ombudsman Supervisor Tim Nicholson. “The volunteers say the residents count on them coming to the facility and look forward to their weekly visits.”

To become a volunteer in the Ombudsman Program, the applicant must have a concern about older people; be able to work with many types of personalities without being judgmental; be responsible; be willing to follow problems through to their resolution; be able to accept training and supervision; be able to spend at least two hours per week in the program; and be free from conflicts of interest.

Volunteers must also attend a two-day training provided by the ombudsman supervisors. The next training will be in Tahlequah at Wisdom Keepers Senior Housing, 1286 W. Fourth St., on Tuesday and Wednesday, April 22-23, 9 a.m. to 3 p.m.

Anyone is welcome to attend the trainings without being certified. For more information or to make a reservation to attend the upcoming training, contact Nicholson or Scott Harding, ombudsman supervisors, Eastern Oklahoma Development District Area Agency on Aging at (800) 211-2116 or (918) 682-7891.

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