Implication offensive

June 11, 2009 10:24 am

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Implication offensive
Editor, Daily Press:
This is an open letter to Mark Robertson, Walmart No. 10 store manager.
I have shopped at Walmart since the store opened in 1967 or 1968. That was when Sam Walton was still alive; he believed in customer satisfaction, not customer harassment. I have not stolen anything from Walmart or even thought about it.
Your shopping card cops, with the implication that I was stealing a large package of toilet paper and a large jug of laundry soap because they were not in a sack, wanted to see my sales slip when I started out the door.
Neither item was practical to sack; the laundry soap had its own handle and the toilet paper stood up in the cart like the Statue of Liberty.
[The associate’s] feeble reason for checking my sales slips (when I confronted him) was that sometimes, checkers miss items, but that old dog won’t hunt.
A half-blind checker could have seen the toilet paper or the laundry soap.
I have a farm and have several pieces of machinery and trucks, and have bought motor oil, hydraulic oil and batteries there for over 40 years, plus all other items.
Since you and your toilet paper cops are afraid I am stealing toilet paper and laundry soap to wash cow manure out of my clothes, I will be shopping other places.
I am sure the other merchants in town love the shopping cart cops. I wonder how many people feel the same way I do, but don’t have the guts to say anything.
This old fart says what he thinks and doesn’t care who likes it.
Jim Taylor
Welling
Editor’s note: The Daily Press has offered Walmart Manager Mark Robertson a chance to respond on this issue, and any comments we receive from him or the parent company will also be published. We do know the policy of checking receipts has been in effect at Sam’s Clubs for years.