Tahlequah Daily Press

Local News

September 7, 2012

TPWA customers complain about penalties on bills

TAHLEQUAH — A number of Tahlequah Public Works Authority customers who receive outside assistance with their bills are complaining they’ve been hit with penalties by the local utility provider.  

TPWA is a pilot tester for programs like the Low-Income Home Energy Assistance Program, and monies issued by the customer’s assisting agency is designated for either electric or gas. Recently, this aid may have been identified incorrectly during the billing process and created the interest penalty some customers may be seeing on their bills, said TPWA Office Manager Gail Dotson.

“As far as software as a pilot tester, there are going to be some problems that need to be worked out,” Dotson said. “This is the second the month, and we have found it’s not calculating the penalties correctly. We’ve met with the software provider, and they’ve helped us set up how to calculate the penalties. In the meantime, we’re going through the accounts to identify any mistakes to correct those accounts.”

Dotson said the issuing agency, which could be the Department of Human Services or an American Indian tribe like the Cherokee Nation, sends the assistance payment directly to TPWA, with the funds’ use specified. The customer is responsible for the remaining balance.

“It’s federal funding, so there are guidelines to go by in how it’s applied,” she said. “The payments we receive from DHS or the tribe can only be applied to the electric in the summertime. It doesn’t cover anything else that may be on their account. It only applies to the electric. The customer is responsible for the rest of the payment.”

Assistance payments made during summer months are used specifically for electrical energy, but the money may be designated for gas or electric service during winter months, Dotson said.

“Anyone who receives assistance and has questions can call us,” she said. “We’ll check their account. It depends on when the assistance was received, the billing date and the billing cycle.”

Click here to get the entire Tahlequah Daily Press delivered everyday to your home or office. Code for E-EDITION TRIAL OR SUBSCRIBE Click here to get a free trial or to subscribe to the Tahlequah Daily Press electronic edition.

It's the ENTIRE newspaper (without the paper) for your computer, iPad or e-reader.

1
Text Only
Local News
  • rf-poker-run-main.jpg Poker run

    Fundraiser was in the cards for local philanthropic group

    It was perfect weather, with temperatures in the high 80s Saturday, as boaters filled their vessels with friends for a fun afternoon on Lake Tenkiller. A crowd gathered at Cookson Bend Marina, and folks lined up to support a local charity event.
    As fundraisers go, the Beta Sigma Phi Mu Omega Poker Run last Saturday could be considered huge success, as nearly $9,000 was collected.

    July 30, 2014 2 Photos

  • bilbrey-anthony.jpg Man arrested for blackmailing woman for sex

    Cherokee County sheriff’s deputies put a man behind bars Monday night after he allegedly tried to blackmail a woman by threatening to post nude photos of her on the Internet if she did not meet him for sex.

    July 30, 2014 1 Photo

  • Peach_photo_2.jpg Peach crop lean, but fruit still available

    Summer is all about peaches in Porter – especially at Livesay Orchard.
    The Livesay Orchard is still busy a week after Porter’s annual peach festival. The orchard’s crop this year was cut in half from what had previously been expected, according to Kent Livesay, one of the owners of the orchard.

    July 30, 2014 1 Photo

  • jackson-jaymee.jpg Tot’s injuries prompt abuse charges for two local residents

    A Tahlequah couple was formally charged Tuesday with child neglect and child abuse after an 18-month-old girl was found with a number of injuries.

    July 30, 2014 2 Photos

  • proctor-micah.jpg Pair accused of threatening man

    Two men behind bars at the Cherokee County Detention Center are accused of wielding a knife and gun and assaulting a man at a trailer park on West Keetoowah Sunday afternoon.
    Tahlequah Officer Reed Felts spoke with Reinaldo Flores, who told officers he heard a knock on his door and went to answer it.

    July 30, 2014 2 Photos

  • Reach Higher an innovative approach to college

    The “Reach Higher” degree completion program is helping many Oklahoma students go back to school without drastically changing their lives.
    “This program is designed for working adults,” said Tim McElroy, program coordinator at the NSU- Muskogee campus.

    July 30, 2014

  • City attorney, others questioned chamber use of tourism tax

    Letters written in 2006 by City Attorney Park Medearis to former city councilor and Tahlequah Area Tourism Council board member Jack Spears suggest money from a hotel-motel tax could be disbursed through an agent other than the Chamber of Commerce, without voter approval.

    July 30, 2014

  • Hulbert council discusses Internet service

    During a meeting Tuesday night, members of the Hulbert Town Council discussed the possibility of Lake Region Electric Cooperative’s extending its cable and Internet service.

    July 30, 2014

  • ts-marching-MAIN.jpg Marching in step

    Tahlequah High School Orange Express Marching Band kicks off 2014 season with summer drills.

    The Tahlequah High School Orange Express Marching Band has added 30-35 freshmen to its roster this year, and drills began for the newest members last Thursday.

    July 29, 2014 2 Photos

  • studie-roberta.jpg Woman accused of stealing cash, taking it to casino

    A 35-year-old Tahlequah woman is free on bond after she allegedly took $1,200 from a man who had been jailed for old warrants.
    Cherokee County sheriff’s deputies said they spoke with Jason Jones last week after Jones was arrested by park rangers for the outstanding warrants. Jones said he came to Oklahoma to see family, and when he was arrested, he left his wallet and cash with one of his daughters.

    July 29, 2014 1 Photo

Poll

Do you believe school administrators and college presidents in Oklahoma are paid too much?

Strongly agree.
Somewhat agree.
Somewhat disagree.
Strongly disagree.
Undecided.
     View Results
Tahlequah Daily Press Twitter
Follow us on twitter
AP Video
Fighting Blocks Access to Ukraine Crash Site Dangerous Bacteria Kills One in Florida Workers Dig for Survivors After India Landslide Texas Scientists Study Ebola Virus Smartphone Powered Paper Plane Debuts at Airshow Southern Accent Reduction Class Cancelled in TN Raw: Deadly Landslide Hits Indian Village Obama Chides House GOP for Pursuing Lawsuit New Bill Aims to Curb Sexual Assault on Campus Russia Counts Cost of New US, EU Sanctions 3Doodler Bring 3-D Printing to Your Hand Six PA Cops Indicted for Robbing Drug Dealers Britain Testing Driverless Cars on Roadways Raw: Thousands Flocking to German Crop Circle At Least 20 Chikungunya Cases in New Jersey Raw: Obama Eats Ribs in Kansas City In Virginia, the Rise of a New Space Coast Raw: Otters Enjoy Water Slides at Japan Zoo NCAA Settles Head-injury Suit, Will Change Rules Raw: Amphibious Landing Practice in Hawaii
Stocks